Common Questions
Find answers to our most common questions here. If you still have a question or an enquiry, please reach out to us using our contact form here.
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How does Arwa blend Arabic calligraphy with contemporary art?
She draws on the power of words, the expressiveness of abstract art, and the allure of metallics to create works that are both contemporary and deeply rooted in tradition. The result is a perfect blend of old and new, crafted with the intent to uplift hearts and inspire minds.
How can I commission Arwa for an artwork that reflects my personal vision?
To commission Arwa, simply fill out our commission artwork request form, this will initiate a collaborative process for creating your bespoke artwork.
Do you have a portfolio showcasing previous commissioned work?
See the commissions page here.
What range of artworks does Arwa offer?
Arwa offers everything from original paintings to limited-edition works, prints, and personal commissioned pieces.
How can I be notified about new collections and product launches?
Join our mailing list and we’ll keep you up to speed with the latest updates: release dates, new collections, and exciting new product launches.
How can I be sure your artwork is genuinely original and not a reproduction?
Rest assured, our artwork is genuinely original, exclusively crafted by the artist, Arwa. Each piece is designed and meticulously hand-painted, showcasing the artist’s unique vision and skill. For those looking to bring a piece of Arwa’s art into their homes, we offer premium Giclée art prints faithfully reproducing the stunning details of her original work. These high-quality prints allow you to enjoy the beauty of the art in a format that suits your space.
To further assure the authenticity of your purchase, all original hand-painted artworks come with a certificate of authenticity. This certificate serves as a testament to the uniqueness and genuineness of the
piece.
When making a purchase, please check carefully to determine whether it’s an original hand-painted artwork or a Giclée art print. If you have any questions or need guidance, our dedicated support team is ready to assist you. Feel free to email us at arwakart@gmail.com for personalised assistance and clarification.
Shipping
How do you handle shipping for your prints?
We ship worldwide. All our shipments are insured, ensuring your art arrives safely. The timeframe for delivery depends on your location. In the case of any unlikely damage during transit, we ask that you contact us immediately. Please refer to our Print Shipping policy.
Returns
How do you handle returns for your prints?
We do accept returns within the 14-day period, but please note that the customer is responsible for the return shipping to the UK and covering the full return shipping costs. Please contact info@arwaartwork.com to initiate any return process. Please refer to our Returns & Cancellations Policy
How do you handle returns for original artwork?
Original artwork purchases are non-refundable. Due to the unique nature of these items, returns will not be accepted.
What happens if a product is damaged in transit?
We ask for a photo of the damaged goods, and we’ll then gladly send a free replacement for print products. If the product is an original or commissioned piece of art we ask that you contact info@arwaartwork.com immediately.
Digital Prints
Are your prints hand-painted?
Our prints are not hand-painted; instead, they are meticulously crafted through a digital process to ensure premium, museum-quality Giclée prints. Our method captures every intricate detail, presenting artwork of amazing and stunning quality that truly brings out the essence of Arwa’s creative vision.
Framed Prints
How are your framed prints made?
Our custom framed prints are individually handmade to order, giving you variable framing options.
They are crafted from sustainably sourced wood and delivered ready to hang with a premium fine art Giclée print. The finish captures every detail of the original art piece on stunning museum-quality 240gsm art paper.
Comes with a 1.4mm mount
Delivered ready to hang.
If you would like a hand-painted original of Arwa’s artwork, you can order a commission link here. Alternatively, see the originals here.
What colour framing options do you offer?
Our classic frames are available in black, white, brown, natural, and antique gold.
What are your mounts made from?
All our mounts are “conservation grade”, sustainably sourced, 100% acid free, and will not discolour or fade with age.
Canvas
How are your canvas prints made?
We produce all our canvas prints using a 12-colour Giclée print process for a premium, museum-quality finish. Available to order in a wide range of sizes and formats, including stretched, framed or rolled.
Our canvas is a finely textured artist-grade cotton substrate which, consistently reproduces image details with outstanding clarity and detail of Arwa’s original hand-painted artwork.
What colour framing options do you offer for your framed canvas?
Our canvas float frame is available in black, white, antique gold, brown and natural.